CLOSED <Unik> Ban Appeal

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Dutt

New member
Apr 13, 2020
26
14
3
Malaysia
In-Game Name: Unik
Job of Character: Ark
Ban Reason: Unknown
Reason of Appeal: I used VPN for a smoother connectivity as everyone in my region (Malaysia) including myself, has been crashing in game every 5 to 10 minutes or so and most of them resolved to using VPN which solved the DC problem. Thus, at 22/5/2020 approximately 1919 (GMT +8) I gave it a try and downloaded "Betternet" (The VPN App) which my friend and his guildmates were using for months. I did not violate against the ToS in using any hacking or botting programs. I logged out of game at around 2100 GMT +8 and disconnected the VPN. After almost 2 hours at about 2257 GMT +8. I tried logging in and received this ban message (attached below). Adding on, I do not have any other 3rd party programs running in the background as i always check and made sure i off all antivirus or any other background apps before launching Aries. I feel it really is a false ban and hope that it can be revised. I've been playing for over 3 years now, without any ban or strikes and my progress has just been forfeited due to unknown reason as i have not done anything that violates the TOS. I humbly seek for your review. Thank you
Screenshot of Ban Message:
 

Spyro

Well-known member
Jul 17, 2018
4,869
892
113
Dragon's Cave
In-Game Name: Unik
Job of Character: Ark
Ban Reason: Unknown
Reason of Appeal: I used VPN for a smoother connectivity as everyone in my region (Malaysia) including myself, has been crashing in game every 5 to 10 minutes or so and most of them resolved to using VPN which solved the DC problem. Thus, at 22/5/2020 approximately 1919 (GMT +8) I gave it a try and downloaded "Betternet" (The VPN App) which my friend and his guildmates were using for months. I did not violate against the ToS in using any hacking or botting programs. I logged out of game at around 2100 GMT +8 and disconnected the VPN. After almost 2 hours at about 2257 GMT +8. I tried logging in and received this ban message (attached below). Adding on, I do not have any other 3rd party programs running in the background as i always check and made sure i off all antivirus or any other background apps before launching Aries. I feel it really is a false ban and hope that it can be revised. I've been playing for over 3 years now, without any ban or strikes and my progress has just been forfeited due to unknown reason as i have not done anything that violates the TOS. I humbly seek for your review. Thank you
Screenshot of Ban Message:

You were issued with a permanent ban for the associations in accordance with the Hacking rule (pertaining to the usage of third-party applications).

Denied.
 
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