Pity System & Appeal Format

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Spyro

Well-known member
Jul 17, 2018
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Dragon's Cave
Introduction

The Pity System was established at the release of Project Revelry: Phase 2 to protect victims of high-value scams and to provide insurance for the loss of equipment under conditions approved by the Staff. While there will not be any estimation on what the Staff considers as high-value, we advise victims of scams to further consider before filing a Pity Appeal.

The purpose of this system is to provide players a form of insurance towards risky transactions with equipment that have undergone incredible effort, time, and upgrades. We empathize with all victims of scams and while we cannot compensate for all forms of scams, we will provide support towards an unfortunate event of a high-value scam.


Terms & Conditions

Players must meet ALL of the following terms before submitting a Pity Appeal:
  • Appeals for the Pity System must only be for non-NX equipment; any other item type does not fall within the Pity System.
  • Appeal for any equipment lost must be located in the scammer's account, and where the scammer's account is already permanently suspended.
  • Any loss of equipment must be from a failed transaction from being a victim of a scam.
    • Transactions involving the dropping of equipment into the wild do not fall within the Pity System.
  • Any loss of equipment must have occurred from Aug 30, 2021, onwards.
Should players wish to file a Pity Appeal, they can do so in the Pity Appeal section with the format given.

Appeal Format
Player's IGN:
Scammer's IGN:
Date of Incident:
Description of Incident:
Name of Equipment(s):
Screenshot of Equipment(s):
Player Report Thread:
Remarks:

Please note that users will only be able to view the threads that they have created themselves.


Disclaimers

Each case will be investigated extensively before a decision is made. Any decision made towards Pity Appeals is final and cannot be further appealed. We also highly discourage players from comparing cases based on their market value, as we abide by our case-by-case basis rule. Any disagreements expressed based on the comparison of market values and/or justification with personal emotion on any of our platforms will not be tolerated.

The implementation of the Pity System does not ultimately mean that players should be less wary of fraudulent transactions, and are still advised to be vigilant when making them.

Any attempt at a Pity Appeal with the intention to troll and/or test of luck without meeting the abovementioned terms will be dealt with severely.
 
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