> **__Technical Support Ticket.
>
> New Player
> Device Type : Desktop
> Connection Type: Wired
> Operating System: Windows 10
> Bit Type: 64-bit
> Description of Issue : When enabling 2FA I get error “Access Denied”, but my email and DOB have not changed.
> Methods you have tried; Tried my DOB and email but no success
>
> New Player
> Device Type : Desktop
> Connection Type: Wired
> Operating System: Windows 10
> Bit Type: 64-bit
> Description of Issue : When enabling 2FA I get error “Access Denied”, but my email and DOB have not changed.
> Methods you have tried; Tried my DOB and email but no success