Ban Appeal

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Lenart

New member
Jan 28, 2019
6
0
1
All
In Game Name : Lenart / Lenartowy
Job of Character: don't remember
Staff who banned you : no clue
Reason For Ban : no clue
Why should we give you another chance? :
I wanted to comeback from a "small break" and play on this server again, I had to reset the password - Was able to see character list but I got pop-up saying that my PIC code is too old and I have to change it. I have tried through Aries Website - as I did not received it for some time on my email I have made more than one request for PIC reset. After that I can see an in game message saying that I was banned or my account was removed.
Can you please check if there is ban on my Account or this is somekind of game issue - I have checked gameversion, but after update issue remains.
Image of ban message*: Attached.

It looks like my account was blocked because I requested new PIC too many times.

I have spoken with Eki - He/She suggested to create new topic, as my account was not unblocked, and when I'm creating absolutely new account on server website and then try to sign-in to new account I can see the same error message.
New Account name: Lenciak (please note that this is account name, not IGN as I'm unable to access character creation page)
 

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soymin

Member
Jul 26, 2018
41
5
8
Toronto
In Game Name : Cozey
Job of Character: Hero
Staff who banned you : Server?
Reason For Ban : Not sure, I forgot my PIN to login, so I reset the pin, afterwards I tried to log in, it displays "This ID has been deleted or blocked"
Why should we give you another chance? : I was planning on playing again after a hiatus, but I forgot my PIN, im unsure why I was banned for resetting my pin.
Image of ban message*: 1549161372959.png
 
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zkfiri

New member
Feb 5, 2019
3
0
1
Amsterdam
In Game Name : Cytte or Serre, Can't remember
Job of Character: Nightlord
Staff who banned you : No clue
Reason For Ban : Tried to reset PIC i guess?
Why should we give you another chance? : Cuz i just tried to reset my PIC? after I've been offline for 5+ monts.
Image of ban message*: http://prntscr.com/mgqmqn
 

LeeKuper

New member
Jan 23, 2019
3
0
1
Israel
In Game Name : RazgrizWrath
Job of Character: Don't remember
Staff who banned you : Idk
Reason For Ban : Tried to change PIC, multiple login attempts, just a wild guess.
Why should we give you another chance? : I didn't really break any rules as far as I'm concerned.
Image of ban message*:
index.php

Post automatically merged:

Also I think it's an IP ban, as I've tried to open a new account and it doesn't work as well.
 

Spyro

Well-known member
Jul 17, 2018
4,869
892
113
Dragon's Cave
In Game Name : Cozey
Job of Character: Hero
Staff who banned you : Server?
Reason For Ban : Not sure, I forgot my PIN to login, so I reset the pin, afterwards I tried to log in, it displays "This ID has been deleted or blocked"
Why should we give you another chance? : I was planning on playing again after a hiatus, but I forgot my PIN, im unsure why I was banned for resetting my pin.
Image of ban message*: View attachment 2444

Do try logging in again and see if it works.
 

Spyro

Well-known member
Jul 17, 2018
4,869
892
113
Dragon's Cave
In Game Name : Cytte or Serre, Can't remember
Job of Character: Nightlord
Staff who banned you : No clue
Reason For Ban : Tried to reset PIC i guess?
Why should we give you another chance? : Cuz i just tried to reset my PIC? after I've been offline for 5+ monts.
Image of ban message*: http://prntscr.com/mgqmqn

Do try logging in again and check if it works.
 

soymin

Member
Jul 26, 2018
41
5
8
Toronto
I tried logging on, I still have the same message. I tried logging on with a different IP and it works, but it's near impossible to change my current ip without using a VPN. Is there anything I can do?
 

Eki

Active member
Jul 19, 2018
687
107
43
25
o well
In Game Name : RazgrizWrath
Job of Character: Don't remember
Staff who banned you : Idk
Reason For Ban : Tried to change PIC, multiple login attempts, just a wild guess.
Why should we give you another chance? : I didn't really break any rules as far as I'm concerned.
Image of ban message*:
index.php

Post automatically merged:

Also I think it's an IP ban, as I've tried to open a new account and it doesn't work as well.


Account is not banned, attempt logging in again.
 

XanaxIsFine

New member
Feb 13, 2019
2
0
1
Toronto, Ontario, Canada
In Game Name : I don't remember, but I have a character named waifuwaifu
Job of Character: Shadower or Cadena? I think...
Staff who banned you : Don't know
Reason For Ban : Don't know
Why should we give you another chance? : I took a break from the game to focus on Uni, and I just came back after seeing a long time friend streaming the game, only to be greeted with the message that my account was perma banned. I never hacked, sold meso, or did anything that would be against the rules. I haven't played for a few months so I don't know how I could have gotten banned. I asked people in discord if this was just a glitch, but apparently I might actually be banned and I guess I kind of want to know why and how? *This is also a new computer by the way and I was never IP banned or anything before*
Image of ban message*:
 

Spyro

Well-known member
Jul 17, 2018
4,869
892
113
Dragon's Cave
In Game Name : I don't remember, but I have a character named waifuwaifu
Job of Character: Shadower or Cadena? I think...
Staff who banned you : Don't know
Reason For Ban : Don't know
Why should we give you another chance? : I took a break from the game to focus on Uni, and I just came back after seeing a long time friend streaming the game, only to be greeted with the message that my account was perma banned. I never hacked, sold meso, or did anything that would be against the rules. I haven't played for a few months so I don't know how I could have gotten banned. I asked people in discord if this was just a glitch, but apparently I might actually be banned and I guess I kind of want to know why and how? *This is also a new computer by the way and I was never IP banned or anything before*
Image of ban message*:

Account doesn't seem to be banned, did you recently reset your PIC?
 

soymin

Member
Jul 26, 2018
41
5
8
Toronto
Recently I got the option instead of saying "ID has been deleted or blocked" I got an option where it said password is too old, I continue to change password, but when I relog, before it goes to server select screen it blacks out. So I tried to reset my PIC again via website, and now it says ID has been deleted or blocked again......
 

lucasyudi

New member
Feb 28, 2019
2
0
1
Brazil
In Game Name : Bowmancy, Alleb and all my chars
Job of Character: Wild Hunter, Wind Archer, Phantom, and all :/
Staff who banned you : Server?
Reason For Ban : Not sure, I forgot my PIN to login, so I reset the pin, afterwards I tried to log in, it displays "This ID has been deleted or blocked"
Why should we give you another chance? : I was planning on playing again after a hiatus, but I forgot my PIN, im unsure why I was banned for resetting my pin. (i copy the text from an person who have the same problem as i because i don't speak english very well.) :(
 

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Tentacle777

New member
Mar 2, 2019
1
0
1
SF
In Game Name : N/A
Job of Character: N/A
Staff who banned you : Not Sure.
Reason For Ban : Not sure.
Why should we give you another chance? : I was never given a chance to play in the first place.
Image of ban message*:

I was told to post a ban appeal for my account. I'm not sure why since I literally just started playing as of today. I downloaded and made an account today and I'm blocked. Is there anyone who can help me out? Thank you!

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