Yup I've been waiting over 2 months now. Many threads have been made regarding this issue and they have all quietly been moved to the 'resolved' section. For reference: https://elluel.net/index.php?threads/2-months-for-email-change.2837/#post-9030
The admins have fully acknowledged that people...
I have been waiting over 2 months.
The tickets will most likely not be resolved anytime soon.
Here is a thread with other email change request threads for your reference
https://elluel.net/index.php?threads/2-months-for-email-change.2837
Definitely agree. I would rather hear that it's just not going to happen whatsoever than continue to be ignored.
Update: thread link has been messaged to nova, hopefully something is done this time
Good morning,
New or existing player?: Existing
Device Type (e.g. Laptop/Desktop): Laptop
Connection Type (e.g. Wired/Wireless): Wireless
Operating System (e.g. Windows 7): Windows 8
Bit Type (e.g. 64-bit): 64
Description of Issue (please provide specific details on what your issue is): Got...
you will need to go to your user interface via the main site and request an email change, as some email providers are not supported.
however, you may have to expect to be waiting up to 2 months for your ticket/request to be reviewed.
I personally cannot speak to this as it is the job of the admins and i don't know the procedures, but if the server can be updated multiple times I definitely think some attention should be paid to this problem. All we can do is hope that is done.
Log in to your account on aries main site and then scroll down to where it says 'email address'.
From there you should be prompted to enter your account info + some details to prove it's your account such as the first 3 igns of the 3 characters in your account etc. Then you submit your ticket...
You can request to associate your account with a new email in the email reset option on the user control panel on the main site. You will be asked to enter some information to prove it's your account and what email you'd like it to be switched to.
Admin reviewing email request tickets are...
some email providers are not supported, gmail usually is tho to my knowledge. make sure to check your junk / spam folders too!
The only real solution you have is to request an email reset if you don't receive the emails but some players have been waiting 1-2 months for email resets.
WHEN IS THiS GOING TO HAPPEN
it's like everyone who is in need of this is banned for no reason basically. If this system is going to be implemented where an admin HAS to check your ticket before being able to change your email then the staff should be ON TOP OF IT as it would be considered A...
don't get your hopes up to change your email anytime soon. A lot of people have been waiting over a month and a half for theirs to be changed like the staff don't do anything about it.
yes. i am one of the people experiencing this.
Literally can u stop telling people to wait for the staff when they don't do anything about this issue?
Waiting over a month with many players with this issue being IGNORED is actually ridiculous. If a system is going to be implemented where you...
You have responded to countless threads telling everyone with this issue to be patient and not bug the staff. Some of us with this issue have been waiting over a month for this to resolved. When does it stop “waiting to be patient” and start becoming that the staff are not being attentive. Why...
Bootcamp is not a program that would recognized as a hacking program or virus. It's more of a base for an operating system. Like you C: drive if you're on windows but it's supported by bootcamp. Doesn't make a ton of sense but you won't need to worry.
Also for everyone who says it depends on...
New or existing player?: Existing
Device Type (e.g. Laptop/Desktop): Laptop
Connection Type (e.g. Wired/Wireless): Wireless
Operating System (e.g. Windows 7): Windows 8
Bit Type (e.g. 64-bit): 64
Description of Issue (please provide specific details on what your issue is): I am a decently...
Just as a suggestion to help some people maybe add in for the more funded areas roughly what they'd need to have in order to go there because if I was a totally new player going to eapples if I thought I had some gears I'd be in for quite the surprise. (cuz even if it's lv 250 you still need...